Serving Lincoln, Nebraska since 1978. PHONE: (402) 421-2171 or toll-free: 1-800-889-5871


How To Avoid Carpet Cleaning Rip-offs!

RIP-OFF #1: Unbelievably Low Price. To some degree, all of us are attracted by advertisements of low prices because we have to work within a budget. Some carpet cleaners use price as the bait for false and misleading advertising. They offer a cheap price, and then, once they're in your home, they pressure you into buying "add-ons." It's as if you were buying a car and found that the dealer was charging you extra for the tires and steering wheel. Carpet cleaning is not as cheap as some carpet cleaners would like you to believe.

RIP-OFF #2: Bait And Switch. Dual process carpet cleaning describes the process of shampooing or heavy preconditioning, followed by hot water extraction cleaning. Unfortunately, some carpet cleaners use dual process as a bait-and-switch technique. Here's how it's done: First, they "bait" you with a basic cleaning (single process) at an unbelievably low price. Then, when you calI, they try to "switch" you to more expensive dual-process cleaning. If you don't fall for their switch and choose their basic service, you'lI likely receive poor workmanship using little or no chemical and the work is usually not guaranteed.


RIP-OFF #3: Unsupported Claims. "This Cleaning Method Is The Best." You'll read this in almost every ad from virtually every carpet cleaner. Remember this: The method that's best for you is the method that achieves your goal. If you want a method that dries quickly, then a method that takes a long time to dry isn't the best for you. So before you choose a carpet cleaner, identify your objectives. Then select the method that best reaches those objectives.

RIP-OFF #4: Outdated Beliefs. "Hot Water Damages Your Carpet." Years ago, many people believed this because their carpets were damaged by 'technicians' who didn't know how to properly clean using hot water. But today, we know it's false. By washing, and then rinsing your carpet with hot water, your carpet is thoroughly cleaned in the same way a person who showers and then rinses off the dirt and soap will be much cleaner than the person who only takes a sponge bath. Obviously, each carpet cleaner will be biased toward his own method. Look at what your carpet manufacturers suggest. Shaw Industries, the largest carpet manufacturer in the world, recommends hot water extraction with a truck mounted unit.



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contributions: Steve Bos, Joe Polish, Paul Fell