STEP #1:
Make a commitment to yourself to get your carpets cleaned. The longer they remain dirty, the sooner they'll wear out - plus the longer you'll have to breathe all the pollens, fungus and chemicals that hide in your carpet.

STEP #2:
List your objectives. Do you want only the dirt removed (something you could do with a rented shampooer)? Or do you want all the bacteria, fungus and chemicals removed, which will require a hot water truck mounted cleaner? Do you want to work with an honest, reputable company? Or are you willing to risk working with the company that offers you the lowest price knowing that the company might not be in business tomorrow?

STEP #3:
Ask questions. The way you learn about a company is to ask specific questions and listen carefully to the answers. Here are five tough questions to ask a carpet cleaner before he begins to clean your carpet:

STEP #4:
Once you're satisfied that you're working with an honest, competent professional invite him into your home and ask for a specific quotation in writing. A written quotation gives you the assurance that you know exactly what your job will cost - no surprises!

By following these four steps, you'll gain all the information you need to make an informed, intelligent decision.